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How You Can Remove a Bad Business Listing

How You Can Remove a Bad Business Listing

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If your business has a bad listing online—whether it’s inaccurate, outdated, or full of negative reviews—it can hurt your reputation and drive customers away. But you’re not stuck with it.

Here’s how you can remove or fix a bad business listing fast.

More DB Insights: How to Remove Google Search Results

Why Bad Business Listings Are a Problem

Bad business listings can cause serious damage, including:

  • Showing outdated contact information (wrong phone number, address, or hours)
  • Displaying incorrect business details (old ownership, wrong industry)
  • Featuring negative reviews you can’t control
  • Misleading customers with false information

If customers get the wrong idea about your business, they may not come back.

Step 1: Identify Where the Bad Listing Appears

Start by searching your business name in Google. Make a list of any listings that are incorrect, misleading, or harmful.

Common sites where bad listings can appear:

  • Google Business Profile (Google Maps)
  • Yelp
  • Facebook Business Page
  • TripAdvisor
  • Yellow Pages
  • Industry-specific directories (like Healthgrades, Avvo, or Zillow)

Make a note of the exact URLs for each bad listing.

Step 2: Request Removal Directly on the Platform

Most platforms allow you to request removal or correction directly:

Google Business Profile

  • Log in to your Google Business account
  • Go to the “Info” tab and update your details
  • For duplicate listings, click “Report a Problem” and choose “Duplicate or Spam”

Yelp

  • Claim your business if you haven’t already
  • Request corrections in your dashboard
  • Report duplicate listings using the “Report a Problem” link

Facebook Business Page

  • Go to the page you want to remove
  • Click “Report Page” > “Duplicate or Fake Page”
  • If it’s an old page you no longer control, request removal through Facebook Support

TripAdvisor, Yellow Pages, and Other Directories

  • Log in and update your listing
  • Contact support for listings you can’t control

Step 3: Correct or Update the Listing

If the listing isn’t completely false but has outdated or inaccurate info, you may be able to fix it instead of removing it.

  • Update your contact info (phone, address, email)
  • Change your business hours or categories
  • Add new photos or a fresh description
  • Respond to negative reviews with a positive, professional reply

In many cases, correcting the listing can solve the problem without deleting it.

Step 4: Use Google’s Removal Tools

If the bad listing is still visible in Google search after you’ve removed or corrected it, use Google’s tools to clean up the search results:

For Outdated Listings

For Personal or Private Information

For Legal Issues (Fake or Defamatory Listings)

Step 5: Suppress the Bad Listing with Positive Content

If the bad listing can’t be removed, your best option is suppression. This means creating stronger, more accurate listings and content that outrank the bad one.

Tactics for Suppression:

  • Create an official website for your business (e.g., YourBusiness.com)
  • Optimize your Google Business Profile with fresh photos and updated info
  • Get positive reviews from happy customers
  • Publish blog posts, press releases, and videos about your business
  • Claim and optimize your listings on trusted directories (like Yelp, Facebook, and industry sites)

The more strong, accurate listings you create, the further the bad one will be pushed down.

You can remove or fix a bad business listing, but it takes a few steps. Start by correcting or requesting removal directly on the platform. If that doesn’t work, use Google’s tools or suppress it with stronger, more accurate listings.

If you’re dealing with multiple bad listings or serious reputation damage, a professional reputation management service can help you take back control.

Need help? ReputationDB.com specializes in removing or suppressing search results that hurt your reputation—so what shows up first reflects your best, not your past.

ReputationDB
ReputationDB helps individuals and businesses remove harmful Google search results and repair damaged online reputations. With proven strategies for content removal, reputation restoration, and search result control, ReputationDB makes it easier to take back your online image and protect what matters most. Whether you're dealing with outdated articles, negative content, or privacy concerns, our team is here to make sure the internet reflects the real you—not your worst moments.

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We cannot and do not guarantee or warrant that files or data available for downloading from the internet or the Website will be free of viruses or other destructive code. You are solely and entirely responsible for your use of the Website and your computer, internet and data security. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY DENIAL-OF-SERVICE ATTACK, DISTRIBUTED DENIAL-OF-SERVICE ATTACK, OVERLOADING, FLOODING, MAILBOMBING OR CRASHING, VIRUSES, TROJAN HORSES, WORMS, LOGIC BOMBS, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

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If any term or provision of these Terms and Conditions is invalid, illegal or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of these Terms and Conditions or invalidate or render unenforceable such term or provision in any other jurisdiction.

Modifications to the Terms and Conditions and to the Website

We reserve the right in our sole discretion to modify and update these Terms and Conditions from time to time without any notice. Any and all such modifications are effective immediately upon posting and apply to all access to and continued use of the Website. You agree to periodically review the Terms and Conditions in order to be aware of any such modifications and your continued use shall be your acceptance of these.

The information and material on this Website and the Website may be changed, withdrawn or terminated at any time in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is restricted to users or unavailable at any time or for any period.

Contacting Us

Please contact us with any concerns or questions using the information below:
[email protected]

Privacy Policy

Commitment to Privacy

We at Reputation Database are committed to protecting the privacy of our customers. We are dedicated to providing you with superior service while protecting your privacy and safeguarding your personal information, as well as how you can access your information. This Privacy Policy outlines how and why we collect, use, protect and disclose your information, as well as how you can access your information on our website: reputationdb.com (the “Website”).

Information Collection 

Reputation Database collects personal information as defined under the New York SHIELD Act, the California Consumer Privacy Act (“CCPA”), the Canadian Personal Informal Protection and Electronic Documents Act (“PIPEDA”), the United Kingdom’s Data Protection Act 2018 (“DPA”), and the European Union’s General Data Protection Regulation (“GDPR”). Hereinafter, collectively, the “Privacy Laws”. Additionally, we control and process personal data under the DPA and GDPR. 

If you are a citizen or legal resident of the United Kingdom or European Union, or a resident of California, please see the section entitled Data Protection Rights Under the DPA, GDPR and the CCPA, below.

What Personal Information Do We Collect and How? 

We collect your personal information when you fill out a contact form from our Website for a quote for our services and in subsequent communications with our representatives via email, text message, video call or telephone call. If you opt to engage our service, some additional information may be collected in our written agreements which are executed via electronic signature. The personal information we may collect includes:

  1. your name,
  2. telephone number,
  3. residential address (for engaged clients only),
  4. email address,
  5. IP address;
  6. date of birth (for engaged clients only); and
  7. credit card information; and
  8. copies of your legal identification (for certain engaged clients only).

 

We may, however, in accordance with the Privacy Laws collect personal information without your knowledge or consent for a variety of reasons. These include collection solely for journalistic, artistic or literary purposes; information that is publicly available; collection that is clearly in the interests of the individual and consent cannot be obtained in a timely way, or it is required by law. 

Why We Collect Personal Information and What We Use Your Personal Information For

Collecting personal information about you is essential to our being able to provide the services that best meet your needs. All of the personal information we collect comes directly from you and may be used for the following purposes:

  1. to process applications and provide requested information, products or services;
  2. to obtain information for billing and accounting services relating to our products and services;
  3. to send communications, including newsletters;
  4. to offer you new products, services, or to inform you of ongoing campaigns and promotions;
  5. for internal, external and regulatory audit purposes;
  6. to manage and develop our business and operations to provide our customers with the highest level of satisfaction; an
  7. to meet legal and regulatory requirements.

Personal information may also be used for other purposes, subject to obtaining your express prior consent for such use. 

How Do We Secure Your Information? 

We are committed to protecting your personal information with the appropriate security measures, physical safeguards and electronic precautions. We implement a variety of security measures to maintain the safety of your personal information when you use our services, as required by the Privacy Laws. Access to personal information will be authorized only for the employees who need to know this information in order to perform their respective job duties and for the purposes set out in this Privacy Policy and in any contracts signed by you, or pursuant to your written instructions. We train our employees and make them aware of the importance of maintaining the confidentiality of personal information and our legal obligations under the Privacy Laws. Our employees are required to maintain confidentiality and may not use the information for any unauthorized purpose. Only our employees with a business need to know, or whose duties reasonably so require, are granted access to your personal information. We use a secure server which stores all personal information. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and we keep the information confidential. After the conclusion of the services provided to you, your personal information (including any credit card numbers, social insurance numbers, or other financial information, etc.) will be deleted from our servers in accordance with applicable law.

Do We Use Cookies? 

Yes. We use session cookies utilizing HTML5, and Javascript. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow them) that enables the website or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. While Cookies are widely used, it may be possible to disable Cookies via your browser settings. You may visit our site anonymously. Google, as a third-party provider, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to you based on your visit to our Website as well as other sites on the Internet. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy. 

Do We Disclose Any Information To Outside Parties?

We will only use your personal information for the purposes stated in this Privacy Policy, as well as any forms signed or completed by you, any purposes that may be outlined and agreed to verbally, and within the limits of the Privacy Laws.

In the event that we want to use your personal information for a purpose not previously identified, consent with respect to such use or disclosure will, subject to the Privacy Laws and other applicable laws, be sought before it is used.

We may share your personal information as outlined below. In each case, we will endeavor to ensure that any other recipients of your data comply with the terms of this Privacy Policy and the Privacy Laws, including without limitation, through the use of contracts, non-disclosure agreements, confidentiality agreements, and other legally enforceable mechanisms.

In certain circumstances, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. Where legally permitted, you will be notified of any such disclosures.

 If Reputation Database is involved in a merger, acquisition, dissolution, sale of all or a portion of its assets, or other fundamental corporate transaction, we reserve the right to sell or transfer your information as part of the transaction. In such an event, you will be notified via email and/or a prominent notice on our website of any change in ownership, incompatible new uses of your personal information, and choices you may have regarding your personal information.

We may share your personal information with Service Providers we utilize for business purposes, including without limitation, monitoring and analyzing the usage of our services, advertising our services on third-party websites, advertising on our website, interacting with you, or for payment processing.

We may share or transfer your personal information with any parent company, subsidiaries, affiliates (including joint-venture partners, companies we control or that are under our common control) or successors, or in connection with any merger, sale, financing applications, or acquisition by another company.

We may share your information with our business partners to offer you certain products, services or promotions, including without limitation, law firms and legal professionals, public relations firms, etc. BY USING OUR SERVICES OR SUBMITTING YOUR INFORMATION TO US YOU EXPRESSLY AGREE TO SUCH TRANSFERS AND EXPRESSLY RELEASE US FROM ANY LIABILITY FOR THE ACTIONS OF OUR BUSINESS PARTNERS.

When you share personal information or interact with other users or register through a third-party platform, such as social media or professional networking sites, your contacts other users of said third-party platforms, may be able to see your name, profile picture, location and other data. Similarly, other users may be able to view the nature of your interaction with us, comment or share such interactions and/or contact you directly.

In certain circumstances, we may be required to provide personal information to third parties for legal or regulatory purposes.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children’s Online Privacy Protection Act Compliance 

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our Website, products, and services are all directed to people who are at least 13 years old or older. 

Your Consent 

Consent is required for the collection of personal information and the subsequent use or disclosure of this information. In order for us to receive personal information from you and allow us to provide you with a requested product or service, your consent to allow us to use that personal information in accordance with this Privacy Policy. When you are completing the service request form on our Website, you will be required to confirm by way of checking a box that you have read and agreed to the terms of this Privacy Policy. Only after such box is checked, will your personal information included in the form be provided to us. If you need to provide personal information about other individuals (such as employees, dependents, etc.), you must first obtain their consent for these purposes prior to your disclosure to us. Providing us with your personal information is always your choice. When you request services from us, we ask that you provide information that enables us to provide those services to the best of our abilities. You will be authorizing us to use and retain this personal information for as long as it may be required for the purposes described above. Your consent remains valid even after the termination of our relationship with you unless you provide us with written notice that such consent is withdrawn. By withdrawing your consent, or not providing it in the first place, you may limit or even prevent us from being able to provide you or an authorized third party with the products or services desired. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. You can contact us at [email protected] to express your intention to withdraw your consent. You may also contact us for more information regarding the implications of withdrawing consent. This policy does not cover statistical data from which the identity of individuals cannot be determined. We retain the right to use and disclose statistical data as we determine appropriate. 

Data Protection Rights Under the DPA, GDPR and the CCPA

As a citizen and/or resident of the European Union (“EU”) or the United Kingdom (“UK”) you may have certain rights available to you under the GDPR, in addition to those set forth elsewhere in this Privacy Policy. Residents of California may have rights under the CCPA similar to those contained in the GDPR. These rights include:

  1. Right to access – you have the right to request copies of your personal data collected by us. We may charge a small fee for this service.
  2. Right to correct – you have the right to that we correct any personal information we hold which you believe is inaccurate or incomplete.
  3. Right to erase – you have the right to request that we erase your personal data, under certain conditions.
  4. Right to restrict – you have the right to request that we restrict the processing of your personal data, under certain conditions. This includes the right to opt out of the sale of personal data under the CCPA.
  5. Right to object – you have the right to object to our processing of your personal data, under certain conditions.
  6. Right to portability – you have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
  7. Finally, you have the right not to be discriminated against based on exercising any of the rights listed above.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via the means listed in the Contacting Us section below.

Dispute Resolution 

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request. 

Privacy Policies of Other Websites 

The Reputation Database website contains links to other websites, including without limitation, our profiles on social media pages. Our Privacy Policy applies only to the Reputation Database website and does not apply to any other websites which you may access via the Reputation Database website. When navigating to any other website from reputationdb.com you should read their privacy policy.

Changes to our Privacy Policy 

We may from time to time change or update this Privacy Policy as new services and uses are added or laws change. Changes to this Privacy Policy will be effective when notice of such change is posted on our website. Please check this Privacy Policy regularly for updates. This policy was last updated December 5, 2024. 

Contacting Us 

If there are any questions regarding this privacy policy you may contact us at [email protected] or write to us at 3050 Biscayne Blvd., Suite 400, Miami, FL 33137.